Friday, December 15, 2017
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Here are some tips to help you remove spots and stains:

  • 1. Immediately call the store where you purchased your home furnishings and explain your problem. Remember, speed is the key!
  • 2. Call your local SERVPRO Franchise Professional. Look in the yellow pages under Carpet Cleaning or ask for New Listing information from your telephone operator.

There are hundreds of home remedies. Some will do a fair job, but others may set the spot. By calling a SERVPRO Franchise Professional, you won’t be gambling with the look of your furnishings.

The Right Stain Removal Techniques
Stains can make a carpet appear more soiled than it really is, so no carpet cleaning method is complete unless all removable stains have disappeared.  A basic knowledge of different stains and chemicals is vital for spot cleaning and removal, since improper or indiscriminate use of spotting chemicals can worsen a problem.

Helpful Tips on Spot Cleaning

  • Always blot or scrape up as much material as possible before it soaks into the carpet.
  • For blotting liquids, use white paper towels or tissues. Using a cloth is less effective. If a cloth is used too long, the matter soaked into the cloth may redeposit into the fibers and spread the stain.
  • For scraping solid matter, use a table knife or a SERVPRO scraper. Never use a sharp instrument.
  • Never use soap. This frequently leaves a sticky residue that causes rapid resoiling.
  • Do not allow solvent-based products to penetrate to the backing of carpets. Solvents might damage and soften the latex compounds used to strengthen the carpet backing.

SPOTTING TIPS FOR MISCELLANEOUS SOILS
Step #1 is the same for all soils: Scrape or blot up excess soil before moving to step #2.

COSMETICS – SHOE POLISH- INK
(Hand Cream, Lipstick, Petroleum Jelly, Cosmetics, and Shoe Polish)

  • 1. Apply #453 Solvent Spotter to absorbent towel and test area. Check for stain removal. If stain is removed, use Solvent Spotter over whole area before proceeding.
  • 2. Blot with #454 Blood and Stain Remover (use #440 Stain Absorbent Powder in conjunction with step 2 or 3 if stain is stubborn). Blot with #443 Carpet and Upholstery Concentrate.
  • 3. Brush up nap.

FOOD – DRINKS – BLOOD
(Egg, Gravy, Sauces, Dairy Products, Fruits & Preserves, Grass Stains, Chocolate, Blood, and Medications)

  • 1. Blot with #454 Blood and Stain Remover.
  • 2. Blot with #448 Carpet and Upholstery Shampoo.
  • 3. If any stain or odor persists, apply #458 Super Organic Spotter according to label directions, then repeat steps 2 & 3.
  • 4. Brush up nap.

STICKY SPILLS
(Soft Drinks, Candy, Cocktails, and Mud)
Note: Some food colors cause permanent stains.

  • 1. Dampen sponge with #448 Carpet and Upholstery Shampoo.
  • 2. Blot area with sponge until residue is removed. Sponge may need rinsing if spill is heavy.
  • 3. If some color remains, apply #440 Stain Absorbent Powder while damp. Allow to dry, then vacuum.
  • 4. Brush up nap.

OIL – GREASE – PAINT
(Butter, gum, peanut butter, oil, glue, paint, varnish, grease, asphalt, tar, rust, crayon, and furniture polish)

  • 1. Spray lightly with #453 Solvent Spotter.
  • 2. Blot area with absorbent towel, removing as much residue as possible before proceeding.
  • 3. If stain remains, blot with #454 Blood and Stain Remover.
  • 4. If some stain still remains, apply #440 Stain Absorbent Powder to the area. Allow to dry, then vacuum.
  • 5. Brush up nap.

URINE – FECES
(Urine, feces, and vomit)

  • 1. Blot with #454 Blood and Stain Remover.
  • 2. Blot with Carpet and Upholstery Shampoo.
  • 3. If some stain or odor persists, apply #458 Super Organic Spotter according to directions on label. Allow area to remain damp until odor is gone.
  • 4. Blot with #448 Carpet and Upholstery Shampoo.
  • 5. Brush up nap.

CANDLE WAX – NAIL POLISH
(Candle wax and nail polish)

WAX
Melt and absorb wax with a warm iron over absorbent cloth. Blot with Solvent Spotter.

NAIL POLISH
Blot with nail polish remover (DO NOT use on acetate) until spot is gone.

IF ALL ELSE FAILS

  • 1. Contact your local SERVPRO® Franchise Professional.
  • 2. If you have been unable to locate your local SERVPRO® Franchise Professional, call 1-800-SERVPRO, and we will put you in touch with your local Franchise.

PRETEST
Always pretest the product you will use in a small inconspicuous area for dye stability. DO NOT RUB. Rubbing can distort fabric. Blot only. Because some fabrics react adversely to products, pretesting before cleaning is an important step. To pretest, dampen a spot on a white, absorbent cloth with the spotter you will use. Gently but thoroughly blot this on the fabric. Inspect closely for dye transfer to change in the fabric’s appearance.

BECAUSE THE USE OF THESE PRODUCTS IS BEYOND OUR CONTROL, SERVPRO CANNOT BE RESPONSIBLE FOR CHANGES IN THE COLOR OR TEXTURE OF THE FABRIC.

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