- The full extent of the damage. How many materials are affected by smoke or fire? What is the proper method for cleaning? Will your personal belongings need to be relocated while your house is restored? These are just a few of the decisions that must be made.
- Unaffected areas – It can be vital to protect areas that were not affected by soot and odor before the damage spreads to these areas. It will save you money!
- What materials can be restored and what materials must be replaced. Are the smoke residues cleanable? Who is completing the inventory of items that are damaged beyond repair? Pretesting is vital. A complete inventory is invaluable! How long will the cleanup take? We’ll let you know what to expect.
- The most effective cleaning methods. What work procedures will restore the damaged materials?
Pretesting also allows the SERVPRO Professional to focus on saving precious items or keepsakes for you.
Once the mitigation begins, the SERVPRO Professional will keep you informed and answer your questions, all while working to help make the fire damage “Like it never even happened.”